As a professional, it is important that you have the skills necessary to carry out your job effectively and efficiently. This does not only mean having skills specific to your job. You must also have soft skills. Also known as people skills, soft skills are essential in any work environment. It is essential to develop skills such as collaboration, communication, critical thinking, adaptability, emotional awareness, and accountability no matter what position you hold in the workplace.
These skills are becoming even more important in the workplace. Here’s why soft skills will be essential in the workplace in 2025.
Technical skills are essential for connecting workers to their functions at work. However, soft skills help to build the emotional connection between the workers and their jobs and the work environment including their colleagues and the company in general. Soft skills are essential for increasing employee engagement which will have an impact on their productivity and the business’ bottom line.
An internal study by Google in 2013 revealed that the employees with high emotional IQs were also the best performing and most innovative in the company. These employees were more successful in the company and more likely to provide innovative solutions to problems the company faced.
Innovation and adaptability are critical for any company that hopes to survive in the coming years. While technical skills are vital for helping employees apply new technology, soft skills such as communication and adaptability will help them be better at solving problems and finding innovative solutions.
Employees today aren’t only driven by the paycheck. Many people today leave high-paying jobs in search of positions they believe offer more meaning to their lives. People are also searching for work environments where they can feel supported and where they can establish connections with their colleagues. Soft skills are essential for creating and establishing relationships in the workplace and providing that emotional connection to the company. This increases retention and reduces costs related to turnover.
Many companies have adopted hybrid and remote work models. Many companies also have multiple locations with functions that have to work together. Soft skills such as communication and collaboration are now more important than ever. These skills are essential to ensure productivity and collaboration. Remote workers must be able to work with little or no supervision. They must be self-directed and self-motivated. Hybrid and remote work models are also only successful when workers can be trusted to carry out their tasks.
Soft skills must be prioritized in the workplace for the success of the company. If soft skills aren’t a priority in your workplace, consider what you are missing above.
Upskilling your workforce, even when it comes to soft skills, starts with the right processes.
Consider leveraging a learning management system (LMS) or a performance management system to help drive the skill progression of your employees.
Contact us today to learn more, or take a look at our performance management solution.